Cancellation and Rescheduling Policy – Pranic Healing Sessions
1. Cancellations with Refund
Cancellations made at least 24 hours in advance of the scheduled session time are eligible for a full refund.
2. Late Cancellations (Less than 24h)
Cancellations made less than 24 hours in advance are non-refundable.
3. Session Rescheduling
Sessions may be rescheduled free of charge, as long as the request is made at least 24 hours in advance.
Rescheduling requests made after this period will not be accepted, and the session will be considered forfeited.
4. Rescheduling Limit
Each session may be rescheduled only once. Any additional rescheduling will be treated as a new booking and will require a new payment.
5. No-show Policy
Failure to attend the session without prior notice will be treated as a late cancellation, and no refund or rescheduling will be offered.
6. Technical Issues or Therapist Unavailability
If the session needs to be canceled due to technical issues or unforeseen circumstances on the therapist’s end, the client may choose to:
Reschedule the session at no additional cost; or
Request a full refund of the amount paid.
7. Cancellation and Rescheduling Channels
Cancellations and rescheduling requests must be made through one of the following channels:
📧 Email: [email protected]
📱 WhatsApp: +55 15 99834-2638
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